Terms and Conditions
Welcome to Protega Shield. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Acceptance of Terms
By accessing or using the services provided by Protega Shield, including but not limited to antivirus software installation and configuration, malware removal, firewall management, data protection, network security audits, 24/7 technical support, security awareness training, and threat intelligence updates, you signify your agreement to these Terms and Conditions and our Privacy Policy.
2. Services Provided
Protega Shield provides comprehensive cybersecurity and IT support services designed to protect your digital assets. Our offerings include:
- Antivirus software installation and configuration.
- Malware removal and system disinfection.
- Firewall management and network security solutions.
- Data protection and backup strategies.
- Network security audits and vulnerability assessments.
- 24/7 technical support for cybersecurity incidents.
- Security awareness training for your personnel.
- Threat intelligence updates and proactive defense strategies.
Specific service details, scope, and pricing will be outlined in a separate service agreement or proposal.
3. User Responsibilities
As a user of Protega Shield services, you agree to:
- Provide accurate and complete information when requested.
- Cooperate fully with our technical support personnel during service delivery.
- Ensure that any data or systems you provide us access to are your own or that you have the necessary permissions.
- Maintain the confidentiality of any access credentials provided for our services.
- Abide by all applicable local, state, national, and international laws and regulations.
Any misuse of our services, including attempting to breach our security measures or using our services for illegal activities, is strictly prohibited and will result in immediate termination of services and potential legal action.
4. Intellectual Property
All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on our website or used in connection with our services are the property of Protega Shield or its licensors. You may not use, reproduce, distribute, or create derivative works from any such content without explicit written permission from Protega Shield.
5. Confidentiality
Protega Shield understands the sensitive nature of the information involved in cybersecurity services, especially for our media and entertainment industry clients. We commit to maintaining the utmost confidentiality of your data, systems, and proprietary information. Our commitment to confidentiality is detailed further in our Privacy Policy and any specific Non-Disclosure Agreements (NDAs) we may enter into with you.
6. Limitation of Liability
To the fullest extent permitted by law, Protega Shield shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
7. Indemnification
You agree to defend, indemnify, and hold harmless Protega Shield and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these Terms, or c) your violation of any laws, regulations, or third-party rights.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: 32-50 Hunters Point Avenue, New York, New York, 11101, USA
- Phone: +13052349929